Privacy Policy

1. Introduction

UNFY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. This policy applies to all users of our services, regardless of location.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, you should not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Communication preferences
• Information provided in forms, surveys, or consultations
• Payment and billing information (processed securely through third-party payment processors)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device and browser information
• IP address and location data
• Website usage data and analytics
• Cookies and similar tracking technologies
• Referral source information

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Providing and improving our services
• Communicating with you about our services
• Processing transactions and managing accounts
• Sending marketing communications (with consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. SMS/Text Messaging

By providing your phone number and consenting to receive SMS messages from UNFY, you agree to the following terms:

• Message frequency varies based on your interactions and preferences
• Standard message and data rates may apply
• You can opt out at any time by replying "STOP" to any message
• Reply "HELP" for customer service assistance
• Consent is not required as a condition of purchase
• Carriers are not liable for delayed or undelivered messages

We may send messages regarding appointments, service updates, promotions, and other business-related communications.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade personal information to third parties for marketing purposes.

6. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about personal information collected, used, or shared
• Right to Delete: Request deletion of personal information we have collected
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising privacy rights

To exercise these rights, contact us at privacy@unfy.com or use the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Types of cookies we use:

• Essential cookies for website functionality
• Analytics cookies for usage insights
• Marketing cookies for relevant advertising

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify users of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: